For first time users

This page summarizes requests, precautions, service coverage, and other information when receiving services from the Office of Information Technology Support for Education, such as equipment loan and classroom support.

Please see below for an overview of our services.

Request for early detection of equipment failure, etc.

request
  • If you find any equipment malfunction or any trouble during class, please contact Room 202 (Tel 042-330-5417) on the spot or after class. Our staff will make rounds, but it may take some time to find the problem. We look forward to hearing from you.

Request to reduce congestion during break time (10-minute break)

request
  • During breaks between classes (10-minute breaks), the support room is crowded with people checking out and returning equipment.
  • To prevent teachers who have consecutive classes from being late for class due to equipment delivery, it would be greatly appreciated if teachers who can spare the time could come in before or after their break time.
  • Please try to avoid the break time to make an appointment for Classroom Support in person or by phone, so we can facilitate your visit.
Check the timetable
first period (e.g. first class in school day)8:30-10:00
10 minute break10:00-10:10
second period (e.g. class)10:10-11:40
lunch break11:40-12:40
third period (e.g. class)12:40-14:10
10 minute break14:10-14:20
fourth period (e.g. class)14:20-15:50
10 minute break15:50-16:00
fifth period (e.g. class)16:00-17:30

Use of Equipment Rental

How to borrow equipment

Many teachers rent a certain amount of equipment for a certain class each week.

Equipment reserved in advance is located near the entrance of the Educational Informatization Support Room along with a special form. Please submit the form to the receptionist and borrow the equipment.

How to return equipment

When returning equipment, we will check your equipment using the special form you submitted when you checked it out. The forms are listed on the left side of the support room towards the reception desk.

After that, please wait there for us to confirm that all loaned items and their furnishings are in order.

Points to keep in mind when returning items

Check cables and accessories

Are you in this condition!
  • Cables are messed up.
    • Please return the equipment in the same condition as when it was rented out.
  • No accessories.
    • If you have a laser pointer, speakerphone, or other small USB device for wireless connection, please remember to remove it from the PC and return it with it stored in the unit.

Delete personal information/personal files on your PC

Are you in this condition!
  • You are still logged into your browser, such as Google Chrome.
    • Warning! Possible leakage of passwords, personal information, etc.!
  • You are still signed in to the application, such as Zoom.
    • Warning! There is a possibility of damage due to identity theft or leakage of personal information!

Since the loaner PCs will be used by a large number of people, please be careful about information security.

Damage to loaned equipment

Are you in this condition!
  • I hit the desk and cracked the corner of the PC.
  • When I wiped the LCD screen with alcohol, it turned cloudy white.
    • If you do this, it won't fix it! If your screen is dirty, there is a special cleaner in the support room (Room 202) that you can use.
  • A student broke an equipment.
    • Equipment is loaned to teachers who are the instructors in charge of the classes. Students may borrow and return equipment on their own behalf, but please instruct students to be very careful with the equipment.

Rental equipment is an important piece of equipment that many people use.Please report any damage promptly.

Use of Classroom Support

What the Educational Informatization Support Office can/cannot do

When providing support, our support office places great importance on helping teachers learn how to use the equipment so that they can set it up themselves the next time around.Many classes are held daily on the university campus, and we would appreciate your cooperation so that we can support more teachers.

What you can do.

  • Rush support in case of unexpected problems during class. (5-10 minutes)
  • Lecture on how to use the equipment in the classroom for the first time. (20-30 minutes)
  • Assistance in setting up a first attempted ICT-based class (e.g., online delivery of a class, etc.). (20-30 minutes)
  • Standing in immediately after the start of a class that is relatively difficult to teach, such as a HyFlex class, where problems are likely to occur. (10-15 minutes)

What you can't do.

  • Support by being present for the entire class. (e.g., in charge of delivery during online delivery)
  • Support for the same content repeated every week.

Lectures on the above support will be given at the first support session. If it is difficult for you to do it by yourself, please ask students to help you or arrange a TA, or have the class staffed by other students.

Scope of Services and Coverage

provisions

In principle, services such as "equipment loan" and "classroom support" provided by the Educational Informatization Support Office are based on the premise of "classroom" support.

See also.Regulations of the Center for Information Technology Support in Education, Tokyo University of Foreign Studies (Japanese only)



Use at conferences."
"Extracurricular use."
"For use in circle activities for which you are an advisor."
"Student Alone."

Please refer to the following list of frequently asked questions about the use of the services of this support office other than "classes" such as the following.

Frequently Asked Questions

Can I use loaner equipment and support for events at my conference?

In principle, the services provided by this support office are intended to support "classes" at the College.

The Support Office cannot make a decision about whether or not to support events at conferences that are not under the control of the College. Please contact the Academic Affairs Section first.

Please note that advice and lectures on equipment use for conference events are available. Please see below.

Are loaner equipment and support available on weekends, holidays, and after 6:00 p.m. on weekdays?

As a rule, the support office provides services only during the opening hours of the office, and cannot provide support on weekends, holidays, nights, or early mornings.

For classes and events on weekends and holidays, please request support from the Support Office after setting up a separate rehearsal or other arrangements. Our staff will be present at the rehearsal to show you how to operate the system.

Rental equipment can be rented for multiple days, as long as you consult with us in advance and there are no other reservations. If you wish to use the equipment on weekends or holidays, please pick it up on a weekday in advance. It may be possible to leave the equipment at the security guard room and pick it up on the day of use, but this is a special arrangement, so please consult with us in advance.

However, depending on the quantity of loaned equipment, we may not be able to meet your request.

Can I use equipment loans or support for extracurricular activities or club activities for which I serve as an advisor?

Extracurricular activities may be supported by the Support Office if the activity is recognized as part of the "undergraduate and graduate education" of the University. (For difficult cases, please consult with the Student Affairs Section and the Academic Affairs Section.)

For university-approved "circle activities" and "club activities," the Student Affairs Section can lend out equipment. For equipment not stocked by the Student Affairs Division (e.g., wireless microphones in Prometheus Hall), the Support Office may provide loaner equipment, support, and liaison coordination, but please consult with the Student Affairs Division first.

Is it possible to have students pick up and return loaned equipment?

Students may pick up and return loaned equipment for class use if instructed to do so by the instructor in charge of the class. Students who come to pick up equipment on behalf of their teachers will be asked for the teacher's full name, the classroom used, the time of day, and the scheduled return time.

Is it possible to use only students?

This service is not available for students only. For support for students, please contact the TUFS Academic Support Center (TUFSAPO) or the Student Affairs Division.

About various application forms and applications

The form is available in the Educational Informatization Support Office (Room 202, Research and Lecture Building), or you can download the form from the link below. You can also download it from the following link.